Privacy Policy
Welcome to Ecolodge Adventures! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using our website, you consent to the practices described in this policy.
Information Collection and Use:
We collect certain personal information to enhance your booking experience and provide you with our services efficiently. The types of data we may collect include:
– Email Address: To communicate important updates and confirmations related to your bookings.
– First and Last Name: For personalized service and accurate identification during your tour.
– Phone Number: To contact you regarding your booking or in case of urgent matters.
– Address for Pick-up and Drop-off: To arrange transportation services for your tour.
We only collect necessary information to deliver our services effectively and securely, in compliance with applicable data protection laws.
How We Collect Personal Information:
We collect personal information through various interactions, including:
– Direct Contact: When you reach out to us via email, phone, or in person.
– Social Media Engagement: Interactions with us on social media platforms.
– Booking Travel Arrangements: When you purchase travel products or services through us.
– Participating in Promotions: When you enter competitions or promotions.
– Subscribing to Marketing: When you opt to receive marketing communications from us.
– Requesting Information: When you request brochures or other materials.
– Engaging on Social Media: Providing feedback or completing surveys on social media platforms.
We may also obtain information from third parties, particularly when travel bookings are made on your behalf.
Use of Personal Information:
We use your personal information for the following purposes:
– Service Provision: To fulfill your bookings and provide exceptional service.
– Marketing Communications: With your consent, to send you relevant updates and promotions.
– Customer Servicing: To enhance your browsing experience and provide personalized options.
– Internal Analysis: To understand trends and usage patterns to improve our offerings.
Your Rights:
You have the right to access, correct, or delete your personal information at any time. You can unsubscribe from marketing communications or opt out of participation in market research by contacting us.
Security of Your Information:
We implement robust security measures to protect your personal information from loss, misuse, or unauthorized access. While we strive to safeguard your data, we cannot control third-party actions or security measures.
Feedback & Contact:
For inquiries or concerns about your personal information, please contact us at reservations@ecolodge-adventures.com. We value your feedback and are dedicated to ensuring the protection of your privacy.
Updates to Our Policy:
We may periodically update this Privacy Policy to align with current standards. Any changes made will be communicated through an online notice and promptly posted on our website.
Thank you for trusting Ecolodge Adventures with your personal information. Your privacy is important to us, and we are committed to maintaining the highest standards of security and confidentiality.
